Accessibility Statement

Last updated: June 2, 2025

At TESMI GROUP, we are committed to making our website www.tesmigroupe.com accessible to everyone, including persons with disabilities. Our goal is to ensure an inclusive, equitable, and user-friendly browsing experience in accordance with international best practices and applicable legal frameworks in DRC, CAR, and Rwanda.

What web accessibility is

Web accessibility ensures that all users — including those with physical, sensory, or cognitive impairments — can access, understand, navigate, and interact with the website effectively. This is made possible through inclusive site design, compatibility with assistive technologies (screen readers, keyboard navigation, etc.), and compliance with recognized accessibility standards.

Accessibility Adjustments on This Site

We have adapted this site in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, and have taken the following steps:

Used the accessibility assistant to identify and resolve common issues
Set the primary site language (French)
Structured and ordered page content logically
Used clear and consistent heading structures
Added alternative text to relevant images
Implemented sufficient color contrast for readability
Minimized use of excessive motion or animations
Ensured control over playback of videos and audio with subtitles or transcripts
Improved compatibility with commonly used assistive technologies

Partial Compliance Due to Third-Party Content

Some pages may contain content or integrations from third-party platforms (e.g., YouTube, Google Maps) over which TESMI GROUP does not have full accessibility control. This includes, but is not limited to:

We therefore declare partial compliance with WCAG 2.1 AA for these specific pages.

We believe every client is a valuable, long-term partner.

Accessibility Provisions in Our Offices

TESMI GROUP strives to ensure accessibility in its physical locations to the extent possible. These efforts include:

Access to offices via ramps or adapted pathways
Ground-floor reception areas
Clear and visible signage
Flexible appointment hours for individuals with reduced mobility
Staff trained in inclusion and diversity awareness

Requests, issues and suggestions

If you encounter a barrier accessing content on the site or wish to provide feedback, please contact our accessibility coordinator:

Accessibility Coordinator: Ms. Sarah Kapinga
Phone: +243 978 122 297
Email: accessibility@tesmigroupe.com
(Additional contact options available upon request.)